Last updated: November 2026
This privacy policy explains what information this website collects, why we collect it and the choices you have. It applies to this website and to the enquiries you send us through it.
Information we collect
- Information you give us: your name, email address, phone number, ZIP code, project address or location (optional), project details, timing, approximate dimensions or budget, messages and any photos you choose to upload.
- Budget calculator choices: the options you select, if you send them with your enquiry.
- Technical information: basic server logs (such as IP address, browser type and the pages requested) used for security and to keep the site working.
- Analytics information (only with your consent): if you allow analytics cookies, Google Analytics 4 records how the site is used, such as pages viewed, approximate location (city level), device type and clicks on buttons such as “Call”, “WhatsApp” or “Get an estimate”.
How we use your information
- To respond to your enquiry, prepare an estimate and discuss your project.
- To send you a confirmation email and a link to view your service request.
- To schedule site visits and manage our work with you.
- To send occasional project ideas and updates by email, only if you opt in. You can unsubscribe at any time.
- To keep the website secure, prevent spam and understand how the site can be improved.
We do not sell your personal information and we do not share it for cross-context behavioral advertising.
Cookies and similar technologies
When you first visit, we ask for your cookie preferences. You can Accept all, Reject non-essential or Customize your choice, and you can change it at any time with the “Cookie settings” link at the bottom of every page.
| Type | Purpose | Consent |
|---|---|---|
| Essential session cookie | Keeps forms secure and protects against spam and misuse. Expires when you close your browser. | Always active |
| Cookie choice (browser storage) | Remembers your cookie preferences. | Always active |
| Analytics: Google Analytics 4 (_ga, _ga_*) | Anonymous statistics about visits and clicks. Kept up to 2 years. | Only if you allow analytics |
| Marketing | Not used at this time. | Only if you allow marketing |
Analytics and marketing tools are not loaded until you give consent. If you withdraw consent, they stop and their cookies are removed from this site.
Who we share information with
We share information only with service providers that help us run the website and respond to you, such as our web hosting provider, our email delivery provider and, if you consent to analytics, Google. These providers may only use the information to provide their services to us. If you use the location button, your location is sent to the Photon geocoding service (based on OpenStreetMap) to look up the street address. We may also disclose information if required by law.
How long we keep information
We keep enquiries and project records for as long as needed to respond to you, carry out and support the work, and meet legal, tax and recordkeeping obligations. Photos you upload with an enquiry are not published on the website.
Security
The website uses encrypted connections (HTTPS). Enquiries are stored in a protected database and only authorized staff can access them. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending marketing emails. Depending on where you live, including New Jersey, you may have additional rights under state privacy laws. To make a request, use our contact page or the email address shown there. We will respond within the time required by law.
Children
This website is intended for adults planning home projects. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about this policy? Please reach us through our contact page.